Flexus 100/200 - FAQ and common troubleshooting

I am unable to connect the bar to the Klipsch Connect app. 

• Please use the Klipsch Connect Plus app instead. Flexus 100/200 - Connecting to Klipsch Connect Plus App

My Flexus bar will not respond to the remote controller. 

• Try these troubleshooting steps - Flexus 100/200 - If the Remote Isn’t Responding

I purchased the bar, surrounds and the subwoofer. Both surrounds and the subwoofer came with a USB transmitter dongle, which dongle do I use? 

• You can use either dongle. The bar only has one USB slot for the Surround/SUB transmitter. The transmitter comes pre-paired to the surrounds/sub that it comes with. If using the surrounds transmitter, pair the subwoofer to it - Flexus 100/200 - Pairing Flexus Sub, if you decide to use the subwoofer transmitter, pair the surrounds to it  - Flexus 100/200 - Pairing Flexus Surrounds

Will the Flexus bar support DTS? 

• No, Flexus bars support - Dolby formats including Atmos and Dolby HD. PCM and LPCM. 

Can Flexus Surrounds work with other sound bar systems like Cinema systems?

• No, Flexus Surrounds will only work with Flexus bars. 

Can Flexus Subwoofer work with other systems?

• We recommend using this sub with Flexus systems only as the subwoofer is designed to perfectly compliment them. The sub does have an analog RCA input and can technically work with a different audio source other than a flexus system but only wired. Wireless operation is limited to Flexus systems only.