Remote Control Interference - IR Code Conflict
There are some circumstances that your television or audio source device uses the same IR remote control codes as our Klipsch products. If this is happening, pressing a button on the Klipsch remote may send another, undesired command to your TV.
As of now, there is no governing body regulating the use of IR and RCA codes, so an IR code conflict is in some cases unavoidable. However, Klipsch tries to use official, universal RCA codes for specific commands to try to avoid these issues when possible.
If you are experiencing interference or code conflict, there are a few things you can try to help mitigate this issue.
- Download the Klipsch Connect app and use the Virtual Remote to control your system.
- This solution will only work with the Cinema 700/800/1200 and the Fives, since they will have the virtual remote feature within the app.
- Use other alternative remote devices If possible;
- Use a Bluetooth remote (check if your device has Bluetooth)
- USB wireless keyboard remote or Air mouse.
- Turn the device off which causes IR interference while using the other device.
- This option is not always available, since in some cases the two devices need to be used together.
- Physically separate them;
- Try to use IR extension cable in some way so the interference can be managed
- Block IR receiver sensor of the device if the situation allows
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