T5 II True Wireless (Sport) - Earphone Not Charging
Earbud not charging?
One earphone seemingly dead?
No LED response from the earbud?
If one or both of your earbuds are not charging, there are a couple of things to initially try:
FOR T5 II TRUE WIRELESS SPORT EDITION:
- Try removing the optional ear-wings from the earphone itself. Sometimes the ear-wings can cause the earphone to sit awkwardly in the case and prevent the earphones from charging. If the device still does not make a solid connection, try removing the ear tips as well.
EARWING ATTACHED EARWING REMOVED
FOR T5 II TRUE WIRELESS STANDARD
- Try removing the earbuds from the charging case for 24-48hrs to fully discharge the battery. Sometimes, even if an earbud is not responding, it may have some charge left inside.
If you are still experiencing the issue, try a factory reset - T5 II True Wireless Sport - Factory Reset
You can also attempt a re-sync between the left and right earphones - T5 II True Wireless Sport - Syncing the Earphones