If you have a Klipsch.com account:
- Simply login and create a return
If you checked out as a guest:
- Follow this link https://checkout.klipsch.com/index.php/sales/guest/form/ to create a return
Refunds are generally processed within 15 business days of our receipt of your returned merchandise in the absence of a dispute or any unusual circumstance. Your refund will be credited back to the same payment method used to make the original purchase on the Site.
My thought is to add a link on the product page that states "With the custom nature of this product, it has specific terms of sale. Please see our Website Terms of Sale."
Any custom order placed on Klipsch.com will carry our standard warranty. Please visit https://www.klipsch.com/policies to review specific product warranty information. As part of your custom order, you will receive a digital proof for approval. Once approved, all sales are final and will be void of any returns or cancellations requested that fall outside our standard warranty.