If you're experiencing any audio or pairing issues with your T3 True Wireless earphones, a factory reset would be recommended. Please follow the steps below to perform a full reset to bring the earphones back to default factory settings.
- Long press the left, or right, earphone for 8 seconds while powered on and out of the case
- Once done successfully, you will hear a voice prompt advise "earphones are reset" in both earphones
- Note: You will have to forget the earphones from your device’s Bluetooth history and pair to the earphones again after completing this step
- Place the earphones back in the case
- Earphones have now been fully reset and are ready to pair to your device