If you have a product still within warranty, you will want to go back to the dealer you bought your item from for warranty assistance in Canada.
If you have any issue with the dealer/original place of purchase not handling the warranty, you will want to contact Gentec International.
90 Royal Crest Court, Markham, Ontario, Canada L3R 9X6
Phone: (905) 513-7733
Fax: (905) 513-7740
If you have a product that is outside of warranty and you would like to inquire on replacement components or service centers, please see the links below.